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120 E. Main Street
Oklahoma City, OK 73104
Phone: 405-239-7320
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11361 E. 61st Street
Tulsa, OK 74012
Phone: 918-249-1918
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Federal Corporation’s Return & Warranty Policy


How to Return Items
1. Sign in to your Account or call 1-800-289-3331
2. Go to
My Account and click on Order & Purchases
3. Click on the
Order Number you would like to Return
4. Click on
Request Return  
5. Enter the quantity you would like to return and the reason for the return
6. We will send you an email with instructions on how to proceed

    Do not ship back your item without return authorization instructions

Shipping and handling charges are non-refundable. Return shipping costs are customers' responsibility. A Federal Corporation salesperson will be assigned to your case and return instructions will be e-mailed to you. The salesperson will handle all return inquiries, and decisions made by them are final.

Returns of new and unused items.
The item must be in re-sellable condition and be returned with all of the original packaging.  All returns are subject to warehouse approval. Items may be returned for refund or for exchange. Please note that we must receive the original item back before a replacement is sent. Our restocking fee schedule is detailed below and begins the day you receive your order. To begin your return, please e-mail or fax a completed RMA form to us. Or call us at 1-800-289-3331.

Cancelled before we ship

-

No Charge

1 - 10 days from delivery

-

No Restocking Fee

11 - 30 days from delivery

-

10% restock ($10 minimum)

31 - 60 days from delivery

-

20% restock ($10 minimum)

Over 60 days from delivery

-

No Returns


Please note that there are no returns for special order or non-stock items..


Returns of Warranty items.
Federal Corporation honors the original manufacturer's warranty guarantee. Most items are covered for a minimum of 1 year. We do not send advanced warranty replacements. Item may be refunded, replaced or refurbished according to the original manufacturer's policy. Please contact your returns representative for details. Warranty returns are subject to warehouse and manufacturer evaluation and approval.

Returns of Defective or Broken in Transit items
Please take photos of the item, shipping container, and packaging material. Submit pictures and a completed RMA form to Federal Corporation. The part will need to be returned to us and a freight claim may be filed. Please note that in the event of a freight claim, you may be contacted by UPS or other freight carriers.

Missing Package, Missing Pieces, and Other Return/Refund inquiries

Please contact us directly and we will work with you to resolve the issue. You may reach us by phone at 1-800-289-3331

We do not accept returns of used items.


Updated As of August 1st, 2017